404 Error When Clicking the Rotator Link

On my Hostgator account, when I install WordPress from the QuickInstall in Cpanel, I have seen 404 errors generated when navigate to the rotator URL.

I can add rotators and links fine, but going to the rotator link gives the 404 error. This is with version 4.7.4 of WordPress.

I noticed that the normal .htaccess file that has been automatically created for years on WordPress installations is not being created. WordPress works fine, but the WPURLRotator needs the .htaccess file. I know there are other plugins that require this file as well.

I don’t know if the issing .htaccess file is new to WordPress 4.7.4, or if it’s related to the QuickInstall in Hostgator Cpanel.

An easy way to see if you have a .htaccess file, is to install the “WP htaccess Control” plugin.

wp-htaccess-control

Activate the plugin and find it under the Settings menu.

settings-htaccess-control

 

After loading htaccess Control, you will probably see the “Current htaccess files as it is generated by WordPress” being blank. This indicates you don’t have the .htaccess file.

no-htaccess-found

Click on Save all changes, even though you haven’t made any changes.

save-change

Now you’ll see content in the Current htaccess file as generated by WordPress (Yours may look different than mine, that’s okay.)

htaccess-content

Test your rotator, it should now work. You can now Deactivate the WP htaccess Control plugin and delete the plugin.

If this doesn’t work for you, I would he happy to have a look. You can submit a help desk ticket here. To troubleshoot, I may need access to your WordPress admin area. Others have created a user account for me with admin rights. Then when I am done you can delete that user account.

404 Error when creating a rotator

 

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